Contact Us

User Support

If you require any assistance with using Clarksons Research’s digital products, we’d love to hear from you. Our experts are there to help with any queries, and we also welcome receiving feedback from our customers.

We can also offer tutorials on using the sites, whether you are a new user or would like a refresher.

For queries or feedback related to the Shipping Intelligence Network or World Fleet Register, please use the following details:

UK: +44 (0)20 7334 3458
China: +86 21 6103 0280 *

For queries or feedback related to the Offshore Intelligence Network or World Offshore Register, please use the following details:

Tel: +44 (0)20 7334 3493

*Our Shanghai office will be closed for an extended period after Chinese New Year due to the Coronavirus outbreak and there may be some delays in responding to emails.

Tailored Services - Account Management

If you would like to discuss bespoke data requests or services, please contact us via the following details:

UK: +44 (0)207 334 3439
Singapore: +65 6654 8451
China: +86 21 6103 0285 *

Mailing Address

Clarkson Research Services Limited

Commodity Quay, St Katharine Docks, London, E1W 1BF, United Kingdom.

Technical Support

If you are experiencing any technical difficulties with any of our digital products, please contact us via the details below.

Tel: +44 (0)20 7334 3189

Sales and Subscriptions

Please use the details below for any queries related to subscriptions and your account information.

UK: +44 (0)20 7334 3134
China: +86 21 6103 0186 *
Fax: +44 (0)20 7522 0330

Clarksons Valuations

To discuss valuation services across the full range of vessel types in the shipping and offshore fleet, please contact Clarksons Valuations:

Tel: +44 (0)20 7334 3489